Here’s your chance to learn from some of our favorite partners across the Shopify ecosystem about how to elevate and integrate your customer experience.
Join Roswell NYC (that’s us) along with our stellar Shopify partners Klaviyo, LoyaltyLion, and Zembula on Thursday, October 13. You will see how brands have combined platforms to upgrade their retention marketing strategies and deliver a more authentic and impactful customer experience.
Find out how to keep loyalty and VIP experience front-and-center in the customer journey. Learn what makes loyalty and rewards programs work, and whether they work for every brand.
Discover practical strategies for improving customer engagement, revenue and brand reputation—like using customer data in responsive banners to complement your email marketing.
Get insider tips on taking your customer experience to the next level and maximizing the lifetime value of your relationships by making sure customers feel valued at every turn.
























Garin Hobbs is a sales and marketing executive with over 20 years-experience building brand-awareness, customer engagement, and program revenue. With a career spanning across ESPs, agencies, and technology providers, Garin is recognized for his broad experience in growing the email and cross-channel marketing industry, helping launch new technologies and developing the strategies and thought leadership to support them. Understanding how to optimally align people, process, and technology, Garin has worked to deliver meaningful improvements in consumer experience and program revenue for such brands as Gap, Rothy’s, Starbucks, Western Union, Bank of America, United Airlines, and Hilton Hotels.
With a passion for understanding human experience and good design, Emily graduated from UCSC with highest honors in Anthropology & Art History before beginning a 13-year career in graphic design and eCommerce. As the head of the Customer Retention division at Roswell, Emily brings human-driven strategy and a nuanced approach to marketing, catering to brands across industries, including beauty, fashion, and consumer packaged goods.
Alex McPeak is a Content Strategist at Klaviyo. She's passionate about writing, ecommerce, and helping small businesses grow.
Hannah is a Senior Partnerships Manager at LoyaltyLion, a data-driven loyalty and engagement platform for fast-growth ecommerce merchants.
With previous ecommerce agency experience, Hannah now manages agency relationships, expanding the global partner network and driving revenue and growth for merchants.
Garin Hobbs is a sales and marketing executive with over 20 years-experience building brand-awareness, customer engagement, and program revenue. With a career spanning across ESPs, agencies, and technology providers, Garin is recognized for his broad experience in growing the email and cross-channel marketing industry, helping launch new technologies and developing the strategies and thought leadership to support them. Understanding how to optimally align people, process, and technology, Garin has worked to deliver meaningful improvements in consumer experience and program revenue for such brands as Gap, Rothy’s, Starbucks, Western Union, Bank of America, United Airlines, and Hilton Hotels.
With a passion for understanding human experience and good design, Emily graduated from UCSC with highest honors in Anthropology & Art History before beginning a 13-year career in graphic design and eCommerce. As the head of the Customer Retention division at Roswell, Emily brings human-driven strategy and a nuanced approach to marketing, catering to brands across industries, including beauty, fashion, and consumer packaged goods.